SHIPPING AND DELIVERY

Your order will be fulfilled by Citizen distributed in Citizen Pakistan. Upon delivery you will receive VAT invoice issued by International Watch Company

Citizen offers delivery service through our Courier Company to all locations in Pakistan. You can order from us and get the delivery at your home or at your office as specified in the ‘Shipping Details’ in your profile with iwc.com.pk/citizen.

Our Courier Company will contact you to arrange delivery at your convenience as per the following:

  • 3 calls per shipment to find your exact address.
  • 2 delivery attempts per shipment.

Orders will be delivered to your ‘Shipping Address’ within 4 to 5 working days if the location is within the serviceable area.

Any territory falls outside the delivery parameter, or in case the defined ‘Shipping Address’ is not reachable, The courier company will contact you to receive the order from their nearest office or a pre agreed location.

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