CITIZEN BRAND

TERMS & CONDITIONS

ABOUT CITIZEN

ABOUT THE SITE

Welcome to the Pakistan official Online shop of Citizen Watches, now you can purchase your favorite Citizen watch at your comfort and rest assure that you have purchased a genuine product. The site offers a wide range of products with easy browsing experience and detailed information to make the right choice. This Website is operated by International Watch Company. in collaboration with their appointed distributor in the Pakistan. Although the website can be visited from anywhere but the service will be provided only in Pakistan. Please read the Terms & Condition and Privacy Policy before starting to use the website

ABOUT CITIZEN

Since its foundation in 1918, CITIZEN has promoted a multi-cultural mindset that fosters excellence and creativity. As a “citizen” of the world, we make it our responsibility to help cultivate a culture of positive change and ongoing evolution through our craft. We take this mission seriously and eagerly welcome what the future may bring.

As a true manufacture d’horlogerie, CITIZEN integrates a comprehensive manufacturing process that extends from creating a watch’s individual components to its final assembly. It’s an artisan’s approach to watchmaking based on pushing forward the boundaries of technology and leveraging our experience to explore new possibilities.

Our 100-year history of world’s-firsts includes such watchmaking innovations as radio-controlled and satellite-synchronized timekeeping. Another pivotal technological was the development of a revolutionary light-powered technology — Eco-Drive. CITIZEN pioneered this technology well ahead of other watch manufacturers as early as 1976. Utilizing electrical power converted from virtually any light source, this extraordinary innovation changed forever the way watches could be powered. Eco-Drive eliminated the need to replace batteries, which made it especially beneficial to areas where specialist batteries were not obtainable. This advance democratized the joy of wearing and using CITIZEN watches, thus making the experience even more memorable for all citizens of the world.

CITIZEN continues imagining what the future will bring, as well as improving on today’s breakthroughs. All these activities are based on our belief that “For each of us at CITIZEN, now is the time to start to make the world better.” These are the visions behind and our new brand statement, “BETTER STARTS NOW”. Building further on our achievements, we will keep pushing boundaries for tomorrow so that more customers everywhere can wear superior watches.

ECO-DRIVE

Eco-Drive is CITIZEN’s proprietary technology that powers watches using any natural or artificial light source. It drives the watch by incorporating a solar cell that generates electricity from captured light. Surplus electrical energy is stored in a rechargeable battery. This mechanism has earned an ecologically friendly reputation:

  • Eliminates the need to replace batteries
  • Incorporates a rechargeable battery that does not use harmful metals
  • No toxic substances used in manufacturing process

PRIVACY POLICY

Citizen Pakistan, (“CWG”, “we”, or “us”) has a commitment to respecting your online privacy and to the appropriate protection and handling of any personally identifiable information (“Personal Information”) you provide to us. Personal Information means any information that may be used to identify an individual including, but not limited to: first and/or last name, physical address, email address, telephone number, or other contact information. The following discloses our information gathering and dissemination practices for this online store www.citizenshop.me.

In general, you may visit the pages on this website without revealing any Personal Information about yourself. However, we may collect Personal Information from website visitors who: purchase product from us, register a purchased product with us; participate in on-line surveys; wish to make certain on-line information requests from us; and/or from users who wish to participate in on-line contests, sweepstakes, promotions and discussions sponsored by us on this website and/or via social media such as Facebook and Twitter. The type of information so requested or collected by us may include user contact information (like their name, mailing address, and email address), billing Information (like credit card number and expiration date) and user demographic information (like their zip code, age or income level). The visitor’s contact information will be used to contact the visitor when the visitor has expressed interest in being contacted (visitors may opt-out of receiving future mailings by emailing a request to us at privacy@iwc.com.pk). If you choose to provide Personal Information, we may use it ourselves or share it with our affiliates who provide services for us in connection with the provision of those services. We do not otherwise share, sell, or lease Personal Information to any third parties for their marketing or other uses. We may disclose Personal Information to governmental authorities when legally required to do so, and may cooperate with such authorities investigating claims of illegal activities including, but not limited to, illegal transfer of copyrighted material and Fraud.

PERSONAL INFORMATION

If you make a payment for our products on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

CHILDREN’S PRIVACY

This website is not structured, nor intended, to attract children. Accordingly, we do not knowingly solicit or collect Personal Information from anyone we know to be under 13 years of age.

COLLECTED INFORMATION

Our website, as many other websites do, collects and records certain information such as domain names, host names, Internet Protocol (“IP”) addresses, browser software and operating system types, clickstream patterns, and dates and times that our website is accessed. Some of the pages on this website may use “cookies” and other tracking technologies. A “cookie” is a small data file placed and stored on your computer’s hard drive which allows our servers to identify the computer accessing our website in order to track statistical information about navigation through our website and whether that computer has previously visited our website. The cookie is not used to obtain Personal Information and the information is tracked only for internal purposes such as to improve site navigation, to monitor activity on the website, to diagnose problems with our servers, to administer our website, and to identify content preferences. We may also use Personal Information in connection with cookie data to provide you with additional information regarding content you have viewed and/or to suggest other of our products, services, and/or information which we believe may be of interest to you. If you prefer not to accept cookies, most browsers can be set to block them or to alert you before one is placed. It is your responsibility to set the appropriate parameters on your browser.

We may also use “web beacons” (also known as Internet tags, pixel tags, and clear GIF’s). Web beacons are used for internal purposes, such as to obtain the IP address of the computer that downloaded the page(s) on which the web beacon appears, the URL of the page(s) on which the web beacon appears, the time the page(s) containing the web beacon was viewed, and the type of browser used to view the page(s). We also retain service providers who use web beacons to assess the effectiveness of our e-mail and other communications and for us to learn what pages our visitors viewed and what appeals to them.

LINKS TO, AND INTERACTIONS WITH, OTHER SITES

This site may contain links to other sites. International Watch Company. is not responsible for the security, privacy practices, or the content of such web sites. Those websites may have different privacy practices, policies, and procedures and we encourage you to read them.

We maintain a mobile version of this website and this Privacy Policy applies to that version as well.

We maintain a presence on social media including Facebook and Twitter. We may collect information you post on social media, including but not limited to your postings on our social media pages and/or feeds, and use it in connection with the Personal Information we obtain on this website in accordance with this Privacy Policy.

CHOICE/OPT-OUT

Our site provides users the opportunity to opt-out of receiving communications from us and our affiliates at the point where we request information about the visitor. You will notice in all free email subscriptions generated from citizen-me.com there is an unsubscribe link at the bottom of the message. Simply click on this link to go to a page that allows you to unsubscribe from any or all of the lists you are subscribed to. The International Watch Company. DOES NOT participate in mass or unsolicited email practices (commonly referred to as SPAM).

CORRECT/UPDATE

This site gives users the option to request changes, modifications, or deletions to or from Personal Information previously provided. Please email your request to: info@iwc.com.pk

CHANGES TO THIS POLICY

We may make changes to this policy from time to time. We will post changes to this policy here, so be sure to check back periodically. We may also decide to notify our users by e-mail of significant changes.

YOUR CONSENT

By using this website, you consent to the terms of our Privacy Policy and to International Watch Company. collection and use of the Personal Information and other information for the purposes described above.

TERMS & CONDITIONS

Your access and use of the website is subject to the following terms and conditions (“Terms and Conditions”) and all applicable laws. By accessing and browsing the website, you accept, without limitation or qualification, the Terms and Conditions below.

Throughout the Site and these Terms & Condition, the terms “we”, “us” and “our” refer to International Watch Company.(Citizen), the owner and operator of this website. Citizen offers this Site, including all information, content, materials, tools, products and services available from this Site, to you, the user.

USE OF THE SITE

We grant you a limited access to make personal use of this website and not to download (other than page caching) or modify it, or any portion of it. This limited access does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form). You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without the express written consent of International Watch Company., Any unauthorized use terminates the permission to access this website granted by International Watch Company.

Please review our Privacy Policy, which also governs your visit to our website, to understand our information practices.

If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

We do not sell products for children. If you are under 18, you may use this website only with the involvement of a parent or guardian.

International Watch Company., and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

COPYRIGHT AND TRADEMARK

This site is operated by International Watch Company., the Pakistan’s office of Citizen Watch Co. Japan.

All content on this Site (including, without limitation, text, design, graphics, logos, icons, images, audio/video clips, downloads, interfaces, material, information, code and software, as well as the selection and arrangement thereof), is the exclusive property of and owned by International Watch Company., or its parent company Citizen Watch Company, Japan, its licensors or its content providers and is protected by copyright, trademark and other applicable laws.

VISITORS OUTSIDE OF PAKISTAN

We truly value your interest in our Online Store. However, please note that citizenshop.me can only ship to the Pakistan. Please visit our official website Citizen-me.com to find out which other countries the service is available.

PRODUCT INFORMATION & DISPLAY

We do not warrant that the descriptions or other content of this site are accurate, complete, reliable, current or error-free. Features and specifications of products described or depicted on the website are subject to change at any time without notice.

The site will make every attempt to display the product as accurately as possible however various factors, including the display and color capabilities of your computer monitor, may significantly affect what you actually see on your screen. International Watch Company. is not responsible for the display of any color, texture or detail of its products on your computer screen and cannot guarantee the accuracy thereof.

The content on this Site should not be used as the sole basis for making decisions without consulting primary, more accurate or more complete sources of information.

CHANGES TO THESE TERMS OF USE

We reserve the right, in our sole discretion, to change, modify or otherwise alter these Terms of Use at any time by posting revised terms on the Site. Please review the terms of use periodically because it is your sole responsibility to check for any changes we may make to these Terms of Use. Your continued use of this Site following the posting of changes to these Terms of Use or other policies or statements will constitute your acceptance.

DISCLAIMERS

Your use of the website is at your risk. International Watch Company., makes no warranties or representations as to its accuracy and International Watch Company. specifically disclaims any liability or responsibility for any errors or omissions in the content on the website. Neither International Watch Company. nor any other party involved in creating, producing, or delivering the website is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, or inability to use or access, the website. Without limiting the foregoing, everything on the website is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

International Watch Company. assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from the website.

When submitting and posting text, audio, photographs, videos, and/or other forms of images (User Generated Content) on our website and/or our social media sites, including but not limited to sweepstakes entries and/or participation in social media events, you specifically give International Watch Company., a non-exclusive, transferable, sub- licensable, royalty-free, worldwide license to use, copy, modify, delete, adapt, publish, translate, or distribute such User Generated Content without further approval by you or compensation from International Watch Company., You should also be aware of the privacy and usage policies of social media sites which may be different from our policies.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Pakistan.

Pakistan is our country of domicile.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

GOVERNING LAW / JURISDICTIONAL ISSUES

These Terms and Conditions shall be interpreted, construed and governed by the laws in force in the Pakistan. Subject to the Arbitration and Actions paragraph below, each party hereby agrees to submit to the jurisdiction of the courts of Pakistan and to waive any objections based upon venue.

TERMINATION

You acknowledge and agree that iwc.com.pk/citizen, in its sole and absolute discretion, may, without notice to you, suspend or terminate your account or your use of or access to citizenshop.me, and remove and discard any information or content related to iwc.com.pk/citizen for any reason, including where citizenshop.me believes that you have violated any of these Terms and Conditions. You further agree that iwc.com.pk/citizen shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with iwc.com.pk/citizen or with any terms, conditions, rules, policies, guidelines, or practices of citizenshop.me in operating citizenshop.me, your sole and exclusive remedy is to discontinue using iwc.com.pk/citizen or service.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless each of iwc.com.pk/citizen, its affiliates and licensors and each of their respective officers, directors, employees and agents, including all third parties mentioned on iwc.com.pk/citizen, from and against any and all claims, actions or demands, including without limitation reasonable legal and accounting fees, resulting from or related to: (a) your breach of any of these Terms and Conditions; (b) your access to or use citizenshop.me or Content; or (c) your use or reliance on, or publication, communication or distribution of anything on or from citizenshop.me. You shall use your best efforts to cooperate with us in the defense of any claim. iwc.com.pk/citizen reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.