International Watch Company (IWC Pakistan)
Last Updated: 01 January 2026
Welcome to International Watch Company (IWC Pakistan). These Terms & Conditions govern your use of our website:
By accessing or purchasing from this website, you agree to comply with the following terms.
1. About IWC Pakistan
International Watch Company (IWC Pakistan) is an authorized retailer of international watch brands and accessories.
Products are sold through:
• Official retail showrooms
• Online store at iwc.com.pk
All watches sold are 100% authentic and sourced from authorized distributors.
2. Eligibility to Use the Website
By using this website you confirm that:
• You are at least 18 years old
• You are legally capable of entering binding contracts
• The information you provide during purchase is accurate and complete
IWC reserves the right to refuse service if these conditions are not met.
3. Product Information
We aim to ensure that all product descriptions, images, and specifications are accurate.
However:
• Product colors may vary due to screen differences
• Technical specifications may change by manufacturer
• Product availability may change without notice
IWC reserves the right to update or modify product details at any time.
4. Pricing
All prices listed on the website:
• Are displayed in Pakistani Rupees (PKR)
• Include applicable taxes unless stated otherwise
• May change without prior notice
If a pricing error occurs, IWC reserves the right to:
• Cancel the order
• Refund the payment
• Contact the customer with the corrected price
5. Orders & Acceptance
Placing an order on the website does not guarantee acceptance.
IWC reserves the right to:
• Cancel orders due to stock issues
• Cancel suspicious or fraudulent transactions
• Limit quantities per customer
Orders are confirmed only after successful payment authorization.
6. Payment Methods
We accept secure payment methods including:
• Debit/Credit Cards
• Online Payment Gateways
• Bank Transfers
• Cash on Delivery (if available)
All online transactions are processed through secure payment systems.
Electronic payments and digital transactions are legally recognized under the Electronic Transactions Ordinance 2002 in Pakistan.
7. Shipping & Delivery
IWC provides delivery across Pakistan.
Delivery timelines:
• Major cities: 2–4 business days
• Other areas: 3–7 business days
Delivery times may vary due to:
• Weather conditions
• Courier delays
• National holidays
Shipping charges may apply depending on the order.
8. Returns & Exchanges
Returns are subject to the IWC Refund & Return Policy.
Items may only be returned if:
• Unused
• In original packaging
• Within the return period stated on the website
Refund approvals are processed after product inspection.
9. Warranty
Most watches sold by IWC include:
• International Manufacturer Warranty
or
• IWC Store Warranty
Warranty coverage depends on the brand and product category.
Warranty does not cover:
• Physical damage
• Misuse
• Unauthorized repair
10. Intellectual Property
All content on this website including:
• Logos
• Images
• Product descriptions
• Graphics
• Website design
is the intellectual property of International Watch Company (IWC Pakistan) or its partners.
Unauthorized use, copying, or reproduction is strictly prohibited.
11. User Conduct
Users must not:
• Attempt to hack or damage the website
• Upload malicious code or viruses
• Misuse the website for fraud or illegal purposes
• Copy product data for resale
Violations may result in account suspension and legal action.
12. Privacy & Data Protection
Your personal data is handled according to our Privacy Policy.
We collect information such as:
• Name
• Contact details
• Delivery address
• Payment details
Data is used only for:
• Order processing
• Customer support
• Website improvement
Businesses in Pakistan must protect customer data and comply with cybersecurity standards under PECA 2016.
13. Limitation of Liability
IWC shall not be liable for:
• Delays caused by courier companies
• Manufacturer defects beyond warranty coverage
• Loss caused by misuse of products
• Technical issues affecting website access
Our liability is limited to the value of the purchased product.
14. Consumer Rights
Customers are protected under Consumer Protection Laws of Pakistan, which ensure:
• Accurate product information
• Protection against misleading advertising
• Fair dispute resolution
Consumers may file complaints with local consumer courts if disputes arise.
15. Governing Law
These Terms & Conditions are governed by the laws of Pakistan.
Any disputes shall fall under the jurisdiction of the courts of Pakistan.
16. Changes to Terms
IWC may update these Terms & Conditions at any time.
Updates will be posted on this page.
Continued use of the website indicates acceptance of the revised terms.
17. Contact Information
For questions regarding these Terms & Conditions:
International Watch Company (IWC Pakistan)
Website: https://iwc.com.pk
Customer Support:
[email protected]
0301 3364424 – 021-33395361
