Watch Servicing & Maintenance


IWC offers, for normal wear and tear over time, performs watch servicing and regular maintenance to prolong the life of your watch. Below are among the extensive services:

Battery Replacement

Battery replacement is offered at no charge for watches purchased at IWC. A water resistance test is conducted to detect leaks that can be repaired during the battery replacement.

Sizing & Adjustments

IWC’s staff will adjust the size of a watch, regardless of where it was purchased. This is complimentary for any watch bought at IWC.

Ultrasonic cleaning

Our state-of-the-art equipment thoroughly cleans your watch bracelet.

Straps & Bracelets

IWC offers a diverse selection of replacement straps and bracelets. Any items not in-store can be special-ordered through our service team.

Water Resistance Maintenance

Replacement and lubrication of gaskets and seals ensure continued water resistance.

WATCH REPAIR


If your watch is not working for any reason, IWC has the expertise to resolve it using only original manufacture parts. Below are among the extensive repairs we offer:

Battery Replacement

Battery replacement is offered at no charge for watches purchased at IWC. A water resistance test is conducted to detect leaks that can be repaired during the battery replacement.

Mechanical Watch De-Magnetism

If a mechanical watch has become disrupted from magnetic fields penetrating the timing element, IWC will conduct a test and, if necessary, apply an inverse magnetic field to restore its normal function at no charge.

Complete Overhaul

Restore your watch to its original factory specifications and prolong its life with disassembly, cleaning, reassembly of the movement, and improvement in the timing of the watch. Most mechanical watches require a full maintenance every three to five years, depending on the brand specifications..

5-point check-up

Complimentary 5-point check-up included with all watch repairs.

Urgent Damage Repair


If your watch has any physical damage, it is critical it be fixed as soon as possible. IWC has the expertise to repair watches using only original manufacture parts. Below are among the watch damages we are able to repair:

Water and/or moisture damage
Broken crystal
Missing or broken crowns, pins, pushers
Any watch impact incident (e.g., dropping onto a hard surface)
5-point check-up

Complimentary 5-point check-up included with all watch repairs.

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